Start time: Friday, December 8, 2017, at 2:55 PM
Scope of impact: A very limited number of customers and users appear to be impacted. That you have users affected by this issue you may contact Support for assistance in restoring access to the hidden files. While we're focused on remediation, if you've confirmed We anticipate that it will take us several weeks to develop, test, deploy, and then run the tool across all affected environments. If the output counts do not match, then the mailbox is affected and you should contact Support forĪdditional assistance: Get-MailboxFolderStatistics -Identity (email address) | Where-Object -Property FolderType -eq "Files" | f t FolderType, ItemsInFolder, ItemsInFolderAndSubfolders Current status: We're developing tooling to automatically detectĪnd fix folders in this state by moving the files to a proper location.
Admins can identify an affected mailbox via the following PowerShell command. Such folders willīe hidden to the user, but items saved within them are accessible through search. More info: This issue only affects certain user-created folders.
Title: Folders not appearing User Impact: Users may be unable to view certain folders they've created.
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